An assistant that answers your customers from your own store's knowledge
Train it on your products, policies, and FAQs, then let it handle the questions your customers ask you every day, and hand off to a person when it can't.
Product preview coming soon
Built for stores like yours
Everything you need to support customers
A focused toolkit for turning your store's knowledge into fast, accurate answers.
Store knowledge
Import product details, policies, and FAQs, and keep them up to date as your store changes.
Private preview
Chat with your assistant yourself and check every answer before customers ever see it.
Multi-channel
Publish your assistant to your website chat widget, with more channels on the way.
Honest handoff
When the assistant does not know the answer, it says so instead of guessing.
Multilingual replies
Your assistant replies in the language your customer writes in, without extra setup.
Usage insights
See what customers are asking and where your knowledge base still has gaps.
Live in three steps
From your first knowledge source to a published channel, without any code.
Add your store knowledge
Import your product catalog, FAQs, and policies so the assistant knows your store inside out.
Test it privately
Chat with your assistant in a private preview and refine its answers and handoff rules before anyone else sees it.
Connect a channel and publish
Turn it on for your website chat widget, then go live whenever you are ready.
Built for honest, helpful answers
The details that make a customer trust the assistant they're talking to.
Honest handoff
When the assistant isn't confident, it says so and routes the conversation to your team instead of guessing.
Can I return this after 90 days?
I'm not certain about that from our policy. Let me connect you with our team.
Multilingual replies
Your assistant replies in whatever language your customer writes in, automatically.
One widget, every page
Embed your assistant on your storefront with a single snippet, and reuse it across channels.
Usage insights
See what customers are asking and where your knowledge base still has gaps.
Talk to your assistant from any channel
The same public chat endpoint that powers your website widget is available to call directly.
One public endpoint
POST a message and get a reply, no SDK required.
Scoped API keys
Each key is scoped to one workspace and can be rotated or revoked at any time.
Safe to retry
A client message ID makes retries safe, so a flaky connection never double-sends.
curl -X POST {your-store-domain}/api/v1/public/chat \
-H "Authorization: Bearer sk_live_..." \
-H "Content-Type: application/json" \
-d '{
"message": "Do you ship to Canada?",
"clientMessageId": "c7f1b2a4-1234-4a5b-9abc-1234567890ab"
}'Simple pricing for every stage
Start free, then upgrade as your store and your customer conversations grow.
Free
For stores getting their first assistant live.
Pro
For stores that want more channels and more visibility.
Business
For teams with dedicated onboarding and support needs.
Frequently asked questions
The questions we hear most from merchants setting up their assistant.
What does AI Chatbot do?
What channels does it support today?
How do I add knowledge to my assistant?
What happens when the assistant does not know something?
Do I need any coding experience to set it up?
Can I preview changes before they go live?
Ready to give your customers a
smarter first response?
Set up your assistant in minutes and preview it before it ever talks to a customer.